Coastal Customers: As part of our ongoing commitment to innovation and excellence, we will be upgrading our current enterprise resource planning (ERP) system to NetSuite ERP.  This transition will begin the week of May 25, 2025, with shipping in the new system starting on June 2, 2025.

Key Dates:

• Orders placed the week of May 25 may experience processing delays of up to two weeks.
•  To receive orders before June 2, please place them by May 12, 2025.

We value our partnership and believe this upgrade will strengthen our collaboration and drive mutual success. If you have any questions, please contact Mike Stonkus or Steve Caruso at 1-800-321-0248.

• Orders are shipping in approximately 15 business days
  
• No minimum order.
• Ship FOB from OK.  NO INTERNATIONAL SHIPPING.
• Free shipping on orders over $225 to destinations within the contiguous US; Orders between $225 - $150 will be charged actual freight; Below $150, we will charge a small order fee of $15.
• Coastal does not ship orders internationally. International customers must have prior written consent and ship to a freight forwarder within the contiguous US.
• Accepts all major credit cards.
• Reselling on 3rd party marketplaces is prohibited without Coastal Pet's prior written consent.
• To protect our brands and the integrity of our authorized distribution channels, Coastal Pet is announcing and implementing an Authorized Seller Program & Brand Protection Policy, effective January 15, 2021
• For a list of EMAP protected items and detailed information about our policy, please CLICK HERE or email us directly at Compliance@coastalpet.com