$100 minimum order required - occasionally more during promotions
Easy flat rate shipping starting at $15 per order. Orders typically ship within 1-2 business days. Shipping lead time is subject to change without notice. Current shipping lead time is 4 days. Click here for shipping rates.
West Paw items may not be sold on third party websites such as Amazon, Ebay, etc.
First time ordering through West Paw? Please fill-out our Vendor Application.
We are not accepting 3rd party or ecommerce only retailers at this time.
West Paw does not sell to distributorships.
West Paw cannot ship to Canada. If ordering in or shipping to Canada please contact your West Paw rep or info@tritonanimal.com.
If ordering or shipping outside of the USA, please contact West Paw directly: world@westpaw.com
If your customers are unhappy with the performance of a West Paw product they purchase from you, we’ll replace toys, treats, and accessories that aren’t up to snuff within 6 months of purchase. Replacements are limited to once per design, per household. For malfunctioning beds, we’ll swap in a replacement one time within 12 months of purchase, limited to once per household. Visit WestPaw.com for more details.
We take great pride in the quality of our American-made products and we want you and your pet to be happy with your purchase at West Paw. If anything seems amiss please contact us at 1-800-443-5567 or westpaw@westpaw.com and one of our friendly Customer Service team members will be happy to help. We are proud to offer our Love It Guarantee on all of our products.
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West Paw
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