• No minimum orders required, including per item. Try new products at low inventory risks!
• Orders ship within 24 hours when all items are in stock. Customer will be notified of any BO via email.
• FREE shipping on orders over $450 within the continental U.S. (free shipping excludes liquids and oversized packages) 
• Gralen does not accept orders from 3rd party vendors (Amazon, Ebay, etc.)
  
• No longer accepting/fulfilling international orders.
• All major credit cards accepted. Gralen will email a copy of the invoice once the order has been charged and shipped. 
• Gralen Co. bills as Pet Vet Products or KVP DBA Gralen

Gralen will require the following information from retailers:

• Do you have a physical store location you sell out of?  If so, what is the address (s)?
• Do you have a website that you sell on?  If so, what is the web address?
• If you have an online store only, and will be buying KONG products, have you been approved by KONG?  If so, please provide proof.
• Do you sell on a third-party market place? Example: amazon, jet, Walmart, ebay