Metro Paws, est. in 2009 has brought eco-friendly, colorful, and award-winning pet products to independent pet stores world wide. Focused on making pet essentials more fun and stylish, we specialize in making dog and cat basics exceptional.
Order Issues / Damages:
Customer service is our priority. We proudly stand behind all our products and if your product is damaged we will work to replace it or refund your order. Stores have 14 days after delivery to contact our team and request a replacement or refund. If your customer has a return please make it right and offer them a replacement or refund and reach out to sales@metropaws.com for a credit to be issued on your account to be used on your next order.
