Free shipping on orders over $150 through June 30!
- At this time new accounts must be brick and mortar pet specialty retailers in North America – Thank You
- Orders are processed within one business day.
- Order minimum of $50.
- First time orders (ISO) must exceed $300 per location
- Accepts Visa, MC, AmEx, & Terms (upon approval).
- Ships FOB via UPS from our facility in Vancouver, BC Canada.
- Free shipping for orders over $150 in the Continental USA.
- Canadian customers will be charged in Canadian dollars.
- US retailers - If this is your first time ordering from RC Pet, please print and return this form.
March 16, 2020
To our valued partners:
RC Pets is closely monitoring the situation with COVID-19 (coronavirus) and how it may impact our, and subsequently your, business. Your health and well-being, and that of our employees, is our top priority. As such, we are taking the following precautions to ensure we can continue to service you:
As of Monday, March 16th, we will be limiting our hours of operation to 7am to 4pm PST.
We have added additional cleaning supplies and are ramping up efforts to sanitize manufacturing equipment and shipping stations at regular intervals during the day. Additionally, all order pickers & shippers will be using gloves while handling any product.
We have implemented a remote work policy with staff working remotely to facilitate social distancing.
We will be transitioning meetings where possible to phone, skype or zoom.
This situation continues to evolve quickly, and we will be sharing any updates as they are available. As it stands, we remain open for business and are here to support you during this difficult time.
Rory Carr and the RC Pets team.
RC Pets is designed to help strengthen the bond between guardian and pet, while looking good and performing well under all conditions. Our collars and harnesses are designed to be comfortable for your pet and help both of you feel secure and safe in any situation. Our leashes are strong yet light, allowing quick and distinct communication between you and your pet, enhancing the connection. Our coats will keep your pet dry, warm and happy in rain and snow, helping you get outside with your pet more often. Our products will keep both of you comfortable in any situation, whether you’re walking around the block, out for a car ride, going for a run in the woods, or spending time on the water. We designed it that way; a happier, safer pet equals a happier guardian and a more secure, stronger bond, all around. After all, pets aren’t just pets, they are family.