- Important!  Please place separate orders according to season/ship date.  Halloween items will ship mid-August.  Apparel and Holiday items will ship mid-September. Place one order per season/ship date.  Each season/ship date has a minimum order of $100.  We will ship your order as soon as all items have arrived.  

- If requesting a ship date other than the first available, please include your preferred ship date in the 'Message to Vendor' field when placing your order.  We will do our best to accommodate. 

- Pet Palette does not charge credit cards until orders ship.  We accept Visa, MasterCard, American Express and Discover. 

- All international orders must ship to a U.S. address or US based Freight Forwarder.  Please note that certain brands do not allow for sales outside of the US.  Shipping restrictions are noted in the description section for each item.   

- Orders to Canada ship direct via USPS. 

- No sales to 3rd Party Resellers such as Amazon, FBA Amazon, Ebay.com, Jet.com, Chewy.com etc. 

- No drop shipment program available. 

- Free Ground Shipping on orders of $500 or more after discounts to the 48 contiguous states!

- Easy Shipping Program: If you order $350 or more with us we will apply 5% of the cost of your invoice to your shipping costs. For complete details, click here.

- All purchases through Pet Palette are subject to its Resale Policy – click here for details