All Pet Palette customers must have a Tax Resale Certificate on file, please upload here. If no certificate is on file within 48 hours, retailers will have the option to cancel or have sales tax added to their orders.
$149 minimum order.
Orders ship out within 1-2 days. If we can ship your order sooner, we will!
If you have an order that requires special attention, please include those details in the 'Message to Vendor' section at checkout.
Orders are processed individually and cannot be combined.
Pet Palette Distribution does not charge credit cards until orders ship! We accept Visa and MasterCard. Sorry, no AMEX, PayPal, or wire transfers are accepted.
No longer accepting orders from E-Commerce only customers or 3rd Party Resellers
Free Shipping via FedEx only for the 48 contiguous states on orders over $449 after discounts. Shipping discounts apply to in-stock items only. UPS and USPS do not qualify for shipping discounts. For complete details, click here.
We implement a4% surcharge on all orders.
No longer accepting International orders, orders to freight forwarders, or orders outside of the lower 48 States.
Exchanges are accepted for mis-shipments or defective merchandise only, please contact firstname.lastname@example.org within 48 hours of receipt of goods and provide a photo of the items for speedy service.
Perishable Items Policy: Pet Palette Distribution ensures that all perishable items have an expiration/best buy date of 3 months or more beyond the product’s order date. If your order contains products that expire in less than 3 months and you believe you are eligible for a credit, please reach out to email@example.com within 48 hours of receipt of goods and provide clear images of the expiration dates and quantities of each product that is short-dated.
All other returns will require authorization after review. Please read our Policies HERE and contact firstname.lastname@example.org
ZippyPaws Holiday Crinkle Reindeer Small
Pet Palette Distribution
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