Travel in comfort and style with Sherpa® Perfect for traveling by plane or car, for a trip or just to the vet. Approved for use on most major airlines and small and medium sizes are included in Sherpa's Guaranteed On Board® program. See www.flygob.com for details.
Sherpa® Original Deluxe Available in Medium & Large
Medium – 17” long x 11” wide x 10.5” high For pets up to 16 lbs. Airline approved and included in the Guaranteed On Board® program **restrictions apply Guaranteed on Board®: American Airlines, Delta, United
Large – 19” long x 11.75” wide x 11.5” high For pets up to 22 lbs. Airline approved **restrictions apply
Orders ship within 1-3 business days. If we can ship your order sooner, we will!
If you have an order that requires special attention, please include those details in the 'Message to Vendor' section at checkout.
Orders are processed individually and cannot be combined
Pet Palette does not charge credit cards until orders ship! We accept Visa, MasterCard, Amex, Discover. Sorry, no Paypal or wire transfers are accepted.
All international orders must ship to a U.S. address or US based Freight Forwarder. Please note that certain brands do not allow for sales outside of the US. Shipping restrictions are noted in the description section for each item. Orders to Canada ship direct via USPS.
No sales to 3rd Party Resellers such as Amazon, FBA Amazon, Ebay.com, Jet.com, Chewy.com, etc.
No drop shipment program available.
Free Shipping for the 48 contiguous states only on orders over $500 or more after discounts.
Easy Shipping Program:International Orders Only. (Canada, Alaska, Hawaii, Us Virgin Islands, Puerto Rico, and US Territories outside the contiguous states ONLY) If you order $350 or more with us we will apply 5% of the cost of your invoice to your shipping costs. If your actual shipping costs are under the 5% credit amount…you get free shipping! If the cost to ship is over the 5% credit you will simply pay the difference. For complete details, click here.
All purchases through Pet Palette are subject to its Resale Policy – click here for details
Exchanges are accepted for mis-shipments or defective merchandise only, please contact firstname.lastname@example.org within 48 hours of receipt of goods and provide a photo of the items for speedy service. All other returns will require authorization after review, please contact email@example.com.