- $75 minimum order
- Orders typically ship within 3-5 business days
- We accept Visa, MasterCard, American Express, Discover
- Shipping within the 48 contiguous U.S. Please call if placing an order outside of the U.S. or to AK or HI.
- Free shipping with a $75 minimum order. A $30 surcharge on all oversized products.
- First time ordering with Petmate®? Please email a copy of your State Tax ID and Resale Certificate to firstname.lastname@example.org
- Petmate® warranties against manufacturer defects. Please let us know of any defects within 30 days of purchase. All Returns must be pre-approved by our customer service department.
- The cost of freight will be deducted from the returned goods. The cost of freight will be determined during the call to customer service. Return freight is the responsibility of customer returning goods.
Our goal at Petmate is to deliver peace of mind to pet parents. We're pet people plain and simple. Our team is dedicated to supporting independent pet specialty retailers' needs with unparalleled support and world-class products. Your pets are part of your family. It’s exactly the same as us. At Petmate, that love and passion which forges the bond we all have with our furry and feathered companions also fuels the joy and dedication exhibited in the products we make. In 1959, Doskocil Manufacturing was founded after the creation of the very first dog kennel. Although the company originally specialized in kennels, the growing demand for other pet supplies led to an emphasis on other product categories. Since that time, we have continued evolving (not just our name) our practices and methodologies to create a vast line of products, with the well-being of our own pets – and yours – at the center.