We accept Visa, MasterCard, American Express, Discover
Shipping within the 48 contiguous U.S. Please call if placing an order outside of the U.S. or to AK or HI.
Free shipping with a $70 minimum order. A $30 surcharge on all oversized products.
First time ordering with Petmate®? Please email a copy of your State Tax ID and Resale Certificate to firstname.lastname@example.org
Petmate® warranties against manufacturer defects. Please let us know of any defects within 30 days of purchase. All Returns must be pre-approved by our customer service department.
The cost of freight will be deducted from the returned goods. The cost of freight will be determined during the call to customer service. Return freight is the responsibility of customer returning goods.
Our goal at Petmate is to deliver peace of mind to pet parents. We're pet people plain and simple. Our team is dedicated to supporting independent pet specialty retailers' needs with unparalleled support and world-class products.