Shipping Policy
Freight Prepaid on orders of $400.00 or more (Continental USA orders only).
- Orders ship within 2-3 Business Days
- $50.00 initial order minimum requirement, No reorder minimum.
- Accepts Visa, MasterCard, Discover Card & American Express.
- Your card will be charged for the order before it is shipped out.
- We can NOT except Any International Shipments. Sorry for the inconvenience.
- All orders shipped via UPS or FedEx Ground.
- **We Must have your Resale Certificate before we can ship to you. -Thank you for understanding.**
Returns: Defective, damaged or incorrect shipments only. We will swap our SKU's for other replacement SKU's if requested, if product is available. The products however must be returned to us in sell-able condition, or the return can not be done. Please call before returning any product.
MAP Pricing: We operate on a strict Minimum Advertised Price (MAP) Policy. If we find a dealer advertising for less, we will stop supplying them with our products. Our MAP policy is:
- No more than 15% less than our suggested MSRP on the Dirty Dog Doormat line.
- No less than our suggested MSRP on all other DGS product lines.
In an effort to police the web, we welcome and encourage you to report any violators to DGS via email curtis@utmdistributing.com.
Return/Refund Policy: We cannot do a return or refund on products that you have purchased through us but you can "Not Sell". Once you purchase the products you assume the "Risks of Selling" said items, whether it be in a store or on a selling platform. If the product is damaged once you receive it, then we can do a return/refund and send you replacements, once proven it was damaged upon receipt of shipment.
