West Paw guarantees every product we manufacturer in Montana – that’s all of them. If your customers are unhappy with the performance of a West Paw product they purchase from you, we’ll replace or refund their purchase. It’s that simple.
We take great pride in the quality of our American-made products and we want you and your pet to be happy with your purchase at West Paw. If anything seems amiss please contact us at 1-800-443-5567 or firstname.lastname@example.org and one of our friendly Customer Service team members will be happy to help. We are proud to offer our Love It Guarantee on all of our products.