West Paw Ordering Terms

• $50 minimum order required
• Easy flat rate shipping starting at $14 per order. Orders typically ship within 1-2 business days. Shipping lead time is subject to change without notice. Current shipping lead time is 7-10 business days. Click here for shipping rates.
• West Paw items may not be sold on third party websites such as Amazon, Ebay, etc.
• Subscription dealers and e-commerce websites require pre-approval. Please fill-out our Vendor Application.
• West Paw does not sell to distributorships.
• If ordering or shipping outside of the USA or Canada, please contact West Paw directly: world@westpaw.com
• Please review West Paw's full Terms & Conditions.
• West Paw guarantees every product manufacturered in Montana – that’s all of them. If your customers are unhappy with the performance of a West Paw product they purchase from you, we’ll replace or refund their purchase. It’s that simple.
• Accepts Visa, MasterCard, and Amex. 
• Please download and review West Paw's Advertising Policy.

We take great pride in the quality of our American-made products and we want you and your pet to be happy with your purchase at West Paw. If anything seems amiss please contact us at 1-800-443-5567 or westpaw@westpaw.com and one of our friendly Customer Service team members will be happy to help. We are proud to offer our Love It Guarantee on all of our products.