Ready to ship in 3-5 business days
Shipping Policy
*CUSMA compliant - no tariffs for US customers*
Ships FOB from Vancouver, BC, Canada via Chit Chats/USPS.
**If you prefer to have your order shipped by a different courier please make a note in the comments section
International Shipping: The shipping charges do not include any customs or duty charges. Buyers are responsible for all applicable import duty and local tax. If you have any questions, please verify with customs before your purchase. International shipments outside of North America can take 2-3 weeks for delivery once shipped.
Refund Policy
In the event that you are not satisfied with your Eco-Pup dog clothing brand product you purchased, we will accept returnable items within 30 days of the shipment date for exchange or merchandise credit only. The item(s) must not be washed or worn and still have all tags/labels attached - Eco-Pup will not accept returned products that have been used/damaged by the customer, washed or worn. All packaging must be in new/unused condition. Eco-Pup reserves the right to refuse any returns that are not in a suitable condition for resale.
No returns accepted on custom made items, bedding, blankets or toys - these items are final sale.
